Patient Support Specialist
Sotheast Community Health Systems Sotheast Community Health Systems Independence, LA Independence, LA Full-time Full-time Estimated:
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year 6 days ago 6 days ago 6 days ago Description:
Please Note:
This position will be primarily assigned to the organization's mobile coach POSITION SUMMARY Performs customer service functions in the clinical office setting.
Essential Functions:
Responsible for all incoming calls.
Scheduling of medical and dental appointments.
Follow up on No-Show appointments.
Working of the Dental Recall List.
Inform patients of past due balance at point of contact.
Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
Retrieve appointments and messages from Patient Portal on a daily basis.
Complete Patient Registration for medical and dental patients.
Insurance Verification Collection of copays, deductible, and fees.
Preparations for next day's schedule Other reasonable duties as assigned Requirements:
SKILLS & ABILITIES Education:
High School Diploma or GED Certificate required Computer Skills:
Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Other Requirements:
Ability to communicate in English, both verbally and in writing.
Ability to communicate in different languages desired.
Excellent customer service skills Ability to type 40 wpm desired Responsible for all incoming calls.
Scheduling of medical and dental appointments.
Follow up on No-Show appointments.
Working of the Dental Recall List.
Inform patients of past due balance at point of contact.
Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
Retrieve appointments and messages from Patient Portal on a daily basis.
Complete Patient Registration for medical and dental patients.
Insurance Verification Collection of copays, deductible, and fees.
Preparations for next day's schedule Other reasonable duties as assigned Ability to communicate in English, both verbally and in writing.
Ability to communicate in different languages desired.
Excellent customer service skills Ability to type 40 wpm desired.
Estimated Salary: $20 to $28 per hour based on qualifications.
$30.
3K - $38.
4K a year Estimated:
$30.
3K - $38.
4K a year 6 days ago 6 days ago 6 days ago Description:
Please Note:
This position will be primarily assigned to the organization's mobile coach POSITION SUMMARY Performs customer service functions in the clinical office setting.
Essential Functions:
Responsible for all incoming calls.
Scheduling of medical and dental appointments.
Follow up on No-Show appointments.
Working of the Dental Recall List.
Inform patients of past due balance at point of contact.
Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
Retrieve appointments and messages from Patient Portal on a daily basis.
Complete Patient Registration for medical and dental patients.
Insurance Verification Collection of copays, deductible, and fees.
Preparations for next day's schedule Other reasonable duties as assigned Requirements:
SKILLS & ABILITIES Education:
High School Diploma or GED Certificate required Computer Skills:
Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Other Requirements:
Ability to communicate in English, both verbally and in writing.
Ability to communicate in different languages desired.
Excellent customer service skills Ability to type 40 wpm desired Responsible for all incoming calls.
Scheduling of medical and dental appointments.
Follow up on No-Show appointments.
Working of the Dental Recall List.
Inform patients of past due balance at point of contact.
Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
Retrieve appointments and messages from Patient Portal on a daily basis.
Complete Patient Registration for medical and dental patients.
Insurance Verification Collection of copays, deductible, and fees.
Preparations for next day's schedule Other reasonable duties as assigned Ability to communicate in English, both verbally and in writing.
Ability to communicate in different languages desired.
Excellent customer service skills Ability to type 40 wpm desired.
Estimated Salary: $20 to $28 per hour based on qualifications.
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